Questions about individual TOSHIBA SPINEX services
For information about each service introduced in the TOSHIBA SPINEX Marketplace, please use the contact information at the end of each service's page.
Questions about TOSHIBA SPINEX Marketplace
Please contact us at one of the following addresses after agreeing to the section “Please read the following notes before making an inquiry”.
72-34, Horikawa-cho, Saiwai-ku Kawasaki-shi, Kanagawa 212-8585, Japan
Digital Innovation Technology Center, Toshiba Corporation
Please read the following notes before making an inquiry
- When you make an inquiry without registering for an account, we may ask your business information such as your name, industrial field, company name, and email address provided by your company depending on the content of your inquiry.
- We use the personal information you provide us for the sole purpose of answering your question and gathering information from our company or subsidiaries.
- The personal information you provide will also be provided to the following Toshiba Group companies within the scope of the purposes of use: Toshiba Energy Systems & Solutions Corporation, Toshiba Infrastructure Systems & Solutions Corporation, Toshiba Carrier Corporation, Toshiba Digital Solutions Corporation, and Toshiba International Corporation.
- Our subsidiaries or third party contractors may use this personal information to the extent necessary to carry out such purpose.
- You can request us at any time to disclose, correct or delete any personal information related to you that we detain. Please contact us via the Email or Mail above (You can confirm, modify or cancel your membership by yourself within the site).
- The content of our response to your question will be addressed to you personally. Please refrain from diversion or secondary use of any part of the email.
- Children under the age of 16 are requested to make an inquiry after receiving the consent of their parents or guardians.
- We will reply to inquiries received on Saturday, Sundays or during company holidays on the earliest working day.
- Depending on the content of your inquiry, it may take some time to issue a reply, or we may not be able to do so.