Electric Power Business Platform
- Toshiba Energy Systems & Solutions Corporation
- November 4, 2020
- English, Japanese
Identified challenge: User experience has been neglected in service design so far
In recent years environmental awareness has increased on a global scale, in addition, under requiring for stable power supply and its resilience, power utilities are challenging to enhance their business management efficiency at the same time. Digital Transformation based upon IoT technologies is expected as an innovative strategy to solve the issues.
Moreover, on the condition to countermeasure disasters and security have become urgent, social infrastructure utilities such as water supply and sewerage system, gas, railway are also required to enhance their business management efficiency.
Toshiba Group responds to the social infrastructure utilities’ big challenges such as the reduction of fossil energy costs, improving the availability rate of existing equipment, disaster risk reduction, decarbonization (RE100), with infrastructure related digital services, including energy management and thermal efficiency improvement.
Our first step is to provide a DX service lineup for the electric power business.
Solving from field problems to management decision-making problems
We will continue to provide evolving infrastructure services leading to the resolution of a wide range of challenges, from short-term on-site and physical issues like O&M optimization, security and thermal energy management, to manage related decision-making problems such as total value chain optimization for the actual and potential needs of our customers.
This will be realized as a unified services by Electric Power Business Platform.
A service striving for user-friendliness
We are offering a UX-based service design that clarifies when, where, and what you want to do (User Experience: UX) by analysing the behavior of end users and priorities the design of easy-to-use operations (User Interface: UI) meeting the user's purpose. As a result, we will efficiently provide a group of services that fit our customers' business and pursue user-friendliness.
You can freely and easily combine the services required by your business.
You can freely and easily combine the services necessary for the needs and issues of your business from within the microservices. The selected microservices are provided with the best representation designed for the service end user. The dashboard features that are currently available will be displayed with an effective UI designed from a UX perspective and suitable for the purpose. We are also developing a new UX / UI that allows you to intuitively and efficiently check your business interests from the user's perspective.
Use case 1: An example of service selection in the power generation business
For the Dashboard service, we will first design the UI / UX based on your facilities and operations.
Information extracted by the Real-time plant efficiency monitoring service can be visualized via the Dashboard, and related blueprints can be efficiently retrieved with the Diagram Integration service. You can also use the 360-degree camera service to remotely survey the status of the facility.
The Dashboard for power plants page provides more information.
Dashboard for power plants
Use case 2: An example of service selection in the substation business
For the dashboard service, we will first design the UI / UX based on your facilities and operations. A sign of failure detected by the failure prediction based on running data service can be visualized via the dashboard and easily linked to the relevant blueprints by the Diagram Integration service.
You can also use the Crack Detection service to remotely check the status of the facility.
The Dashboard for substations page provides more information.
Dashboard for substations
Use case 3: An example of service selection for VPP-related forecasting and control services
For the Dashboard service, we will first design the UI / UX based on your facilities and operations. The Electric power demand forecast service and Photovoltaic power generation forecast service will help you realise a Virtual Power Plant (VPP) service.
Please refer to the Toshiba Energy Systems & Solutions Corporation contact page.